Justice Program Specialist

Closing Date: November 13, 2024

Hybrid Position

MNO’s culture is at our core

The MNO workplace culture is full of potential ready to be unlocked. As our Self-Governance agreement materializes, we are building a workplace culture of action, responsibility, and most importantly a desire to serve the Métis community. When defining what MNO culture is, it’s difficult, because of our diverse leadership styles, and the different programs and services offered. What that really means is there is a place for almost everyone under the MNO employer umbrella. We recognize people are different, and that is our source of strength. We bring opinions together, welcome healthy conflict, and look to always find answers, not problems.

• Comprehensive employer-paid health benefits and pension plan
  
• Generous vacation allotment starting at 15 day’s for regular employees and 20 day’s for management 
• Annual paid two-week holiday closure in December 
• 16 paid public and employer holidays
• 15 paid health & wellness days 
• Challenging, multi-disciplinary work environment that fosters learning and professional development
  
• Substantial educational incentive to promote personal and professional growth 
• An opportunity to make a direct or indirect impact on the lives of the Métis Peoples across the Province
  
• Other perks
  • Employee Assistance Plan
  • Telemedicine plan
  • Health care spending account
  • Goodlife corporate membership discount
  • Bell Mobility’s exclusive partner program
  • Staple’s corporate discount
  • Dell member purchase program
  • Mark’s corporate discount

Summary of Position:

The Justice Program Specialist supports the MNO Advocacy Program with operational processes required for the program’s overall effectiveness and efficiency for ongoing service delivery in accordance with MNO’s strategic goals. This position will provide program support and assist in building connections with Ontario’s CJS partners to facilitate program growth and development. The Justice Program Specialist will act as the main evaluator of the program’s goals, objectives, and growth through sound data analysis and reporting. This position will work directly with the Program Manager to identity data trends, address growing priority needs, and create plans to adapt the program as necessary. In addition, this position is accountable for the oversight of the client records management system (OHATS).

Key Duties & Responsibilities:

• Collaborate with others to facilitate program and partner capacity growth by building and maintaining connections with CJS partners, and informing those involved with CJS of restorative justice programs within the MNO.
• Oversee performance measures and/or accountability frameworks to ensure the data directives are met in accordance with MNO strategic goals and funder requirements.
• Contribute to project planning, budgeting in compliance to funding contracts, and overall Advocacy Program operational plans.
• Interpret program data to identify trends and make recommendations for service, program, and system improvements.
• Conduct monitoring of the MNO’s case management system and provide guidance and training to staff as required to ensure consistent performance and data tracking.
• Generate comprehensive reports using program qualitative and quantitative data for both internal and external use.
• Complete program evaluation with the support of management and provide recommendations for improvement and/or insights to optimize performance.
• Draft program specific policy and participate in the development and implementation of operational policies and procedures.
• Lead staff training and development in areas relating to data collection, documentation repository requirements, and system processes using the OHATS case management database.
• Maintain accurate records through regular data audits.
• Serve as an analytics specialist focusing on streamlining the management of data from various sources and providing data-driven insight to relevant programs.
• Collaborate with other programs to determine areas of improvement in relation to data collection in accordance to MNO strategic goals and plans.
• Conduct and report a feasibility analysis for proposed projects.
• Assist in the coordination and delivery of complex multifaceted special projects or events within the Program.
• Provide support to the Program Supervisor and Manager as needed, including in depth research relevant to the program.
• Other duties as reasonably assigned.

Qualifications: 

• A post-secondary degree in justice, criminology, or a related field
• Experience or relevant education related to working in justice, criminology, justice data and policy, or a related field.
• Experience in monitoring, tracking, and reporting performance measures.
• Knowledge in working with client case management systems, specifically in quality assurance and data analytics.
• Demonstrated analytical, research and problem-solving skills to identify, analyze and recommend solutions to complex or contentious program issues.
• Strong skills in Microsoft Suite – particularly Excel.
• Strong communication skills – verbally and written.
• Strong desire to act in the service of the Métis Citizens, to advance and uphold rights and culture
• A high degree of technology literacy and proficiency in standard office equipment
• Advanced communication skills, both written and verbal
• Superior organization skills and time/priority-management
• Highly detail-oriented
• Elevated levels of problem-solving and analytical skills
• Demonstrated ability to manage competing demands and assess changing priorities
• Demonstrated ability to assess situations and problem-solve independently
• Demonstrated ability to work alone/independently with minimal supervision
• Demonstrated understanding of policies, processes, practices, and documentation used to deliver program services

Preferred:

• Previous 2 years or more experience in a similar/comparable role
• Knowledge of Métis-specific and broader Indigenous key challenges and programs and services available to address them.
• Experience with data analysis and reporting

Positions at the MNO may require the following:

1. Current CPR/First Aid certification or ability to obtain
2. Completion and maintenance of Vulnerable Sector Verification
3. A reliable vehicle (or ability to rent), driver’s licence, $1,000,000 liability insurance, and a clean driving record
4. Flexibility to work extended hours as necessary
5. Ability to occasionally travel within Ontario for limited periods of time